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+--------+-------------------------+-------------------------+--------+--------+
|00000000| 00 00 02 b1 01 f9 50 72 | 6f 62 6c 65 6d 73 0d 0d |......Pr|oblems..|
|00000010| 4d 65 6d 6f 72 79 ca 50 | 72 6f 62 6c 65 6d 73 0d |Memory.P|roblems.|
|00000020| 47 65 74 74 69 6e 67 ca | 48 65 6c 70 0d 0d 49 66 |Getting.|Help..If|
|00000030| 20 79 6f 75 20 61 72 65 | 20 68 61 76 69 6e 67 20 | you are| having |
|00000040| 70 72 6f 62 6c 65 6d 73 | 20 77 69 74 68 20 74 68 |problems| with th|
|00000050| 65 20 70 72 6f 67 72 61 | 6d 20 6f 72 20 68 61 76 |e progra|m or hav|
|00000060| 65 20 71 75 65 73 74 69 | 6f 6e 73 20 61 6e 64 20 |e questi|ons and |
|00000070| 79 6f 75 20 61 72 65 20 | 69 6e 20 6e 65 65 64 20 |you are |in need |
|00000080| 6f 66 20 74 65 63 68 6e | 69 63 61 6c 20 73 75 70 |of techn|ical sup|
|00000090| 70 6f 72 74 2c 20 70 6c | 65 61 73 65 20 66 6f 6c |port, pl|ease fol|
|000000a0| 6c 6f 77 20 74 68 65 20 | 67 75 69 64 65 6c 69 6e |low the |guidelin|
|000000b0| 65 73 20 6c 69 73 74 65 | 64 20 62 65 6c 6f 77 2e |es liste|d below.|
|000000c0| 0d 0d a5 20 44 6f 6e 27 | 74 20 50 61 6e 69 63 20 |... Don'|t Panic |
|000000d0| 3a 29 0d 0d a5 20 53 65 | 6e 64 20 6d 65 20 65 6d |:)... Se|nd me em|
|000000e0| 61 69 6c 20 61 74 20 53 | 41 43 72 6f 73 73 6d 61 |ail at S|ACrossma|
|000000f0| 6e 40 61 6f 6c 2e 63 6f | 6d 20 61 6e 64 20 6c 65 |n@aol.co|m and le|
|00000100| 61 76 65 20 61 20 64 65 | 73 63 72 69 70 74 69 6f |ave a de|scriptio|
|00000110| 6e 20 6f 66 20 74 68 65 | 20 70 72 6f 62 6c 65 6d |n of the| problem|
|00000120| 20 79 6f 75 20 61 72 65 | 20 68 61 76 69 6e 67 2e | you are| having.|
|00000130| 0d 20 20 0d a5 20 50 6c | 65 61 73 65 20 6c 65 74 |.  .. Pl|ease let|
|00000140| 20 6d 65 20 6b 6e 6f 77 | 20 77 68 61 74 20 74 79 | me know| what ty|
|00000150| 70 65 20 6f 66 20 63 6f | 6d 70 75 74 65 72 20 79 |pe of co|mputer y|
|00000160| 6f 75 20 68 61 76 65 2c | 20 74 68 65 20 53 79 73 |ou have,| the Sys|
|00000170| 74 65 6d 20 53 6f 66 74 | 77 61 72 65 20 76 65 72 |tem Soft|ware ver|
|00000180| 73 69 6f 6e 20 79 6f 75 | 20 61 72 65 20 72 75 6e |sion you| are run|
|00000190| 6e 69 6e 67 2e 0d 0d 56 | 69 73 69 74 20 6f 75 72 |ning...V|isit our|
|000001a0| 20 77 65 62 20 73 69 74 | 65 20 61 74 20 68 74 74 | web sit|e at htt|
|000001b0| 70 3a 2f 2f 6d 65 6d 62 | 65 72 73 2e 61 6f 6c 2e |p://memb|ers.aol.|
|000001c0| 63 6f 6d 2f 6d 61 63 70 | 6f 73 20 61 6e 64 20 63 |com/macp|os and c|
|000001d0| 6c 69 63 6b 20 6f 6e 20 | 74 68 65 20 73 75 70 70 |lick on |the supp|
|000001e0| 6f 72 74 20 69 63 6f 6e | 20 69 6e 20 74 68 65 20 |ort icon| in the |
|000001f0| 6c 65 66 74 20 66 72 61 | 6d 65 2e 0d 0d 0d 0d 00 |left fra|me......|
|00000200| 09 00 00 00 00 00 13 00 | 0e 00 14 01 00 00 12 ff |........|........|
|00000210| ff 00 00 00 00 00 00 00 | 08 00 0f 00 0c 00 14 01 |........|........|
|00000220| 00 00 0e 00 00 00 00 00 | 00 00 00 00 0a 00 0f 00 |........|........|
|00000230| 0c 00 14 05 00 00 0e 00 | 00 00 00 ff ff 00 00 00 |........|........|
|00000240| 19 00 0f 00 0c 00 14 01 | 00 00 0e 00 00 00 00 00 |........|........|
|00000250| 00 00 00 00 1a 00 0f 00 | 0c 00 14 05 00 00 0e 00 |........|........|
|00000260| 00 00 00 ff ff 00 00 00 | 26 00 0f 00 0c 00 14 05 |........|&.......|
|00000270| 00 00 0e 00 00 00 00 00 | 00 00 00 00 27 00 0f 00 |........|....'...|
|00000280| 0c 00 14 00 00 00 0e 00 | 00 00 00 00 00 00 00 00 |........|........|
|00000290| e1 00 10 00 0c 00 00 00 | 00 00 0c ff ff 00 00 00 |........|........|
|000002a0| 00 00 00 00 f3 00 0f 00 | 0c 00 14 00 00 00 0e 00 |........|........|
|000002b0| 00 00 00 00 00          |                         |.....   |        |
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